Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last updated:

Your Privacy Matters to Us

Bilti Menutach is committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IT services.

Information We Collect

Personal Information

Name, email address, phone number, and business details when you contact us

Payment information for billing purposes (processed securely through third-party providers)

Technical specifications and requirements for custom software development

Automatically Collected Information

IP address, browser type, operating system, and device information

Website usage data through cookies and analytics tools

Log files for system maintenance and security purposes

How We Use Your Information

Provide and maintain our IT services and software solutions

Process payments and manage client accounts

Communicate about projects, updates, and support

Improve our services and develop new solutions

Comply with legal obligations and protect against fraud

Send marketing communications (with your consent)

Data Storage and Security

We implement industry-standard security measures including:

Technical Safeguards

SSL encryption for data transmission

Secure servers with regular security updates

Regular security audits and monitoring

Administrative Safeguards

Access controls and employee training

Data backup and disaster recovery procedures

Regular security training and awareness

Data Sharing

We do not sell your personal information.

We may share data with:

Trusted service providers (hosting, payment processing, analytics) Secure

Legal authorities when required by law Legal

Business partners with your explicit consent Consent

Your Rights

Under applicable data protection laws, you have the right to:

Access

Access your personal information

Correct

Correct inaccurate data

Delete

Request deletion of your data

Object

Object to processing

Portability

Data portability

Withdraw

Withdraw consent

Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email

info@biltimenutach.com

Phone

+263 78 329 8690

Address

Harare, Zimbabwe

Additional Information

Learn more about specific privacy topics

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.